We're Here to Help You on Your Quranic Journey
We're committed to making your experience with Taqreeb as smooth and beneficial as possible. Our support team is ready to assist you with any questions, concerns, or feedback you may have regarding the app.
For general inquiries and support:
support@taqreebapp.comOur team typically responds within 24 hours during business days. Please include details about your device, iOS version, and a clear description of your issue to help us assist you more efficiently.
If you're experiencing technical difficulties with app downloads, purchases, or App Store-related issues, you may need to contact Apple Support directly.
For app-specific functionality, content, or feature requests, please reach out to us via our email above.
Q: How do I reset my progress in the app?
A: You can reset your learning progress by going to Settings > User Profile > Reset Progress. Please note that this action cannot be undone.
Q: Is Taqreeb available for Android devices?
A: Currently, Taqreeb is only available for iOS devices. We're working on an Android version and will announce its release on our website and social media channels.
Q: Does Taqreeb require an internet connection?
A: Most of Taqreeb's core features work offline. However, audio pronunciations, additional verse examples, and synchronizing your progress across devices require an internet connection.
Q: How do I report a bug or suggest a feature?
A: We welcome your feedback! Please email us at support@taqreebapp.com with details about bugs you encounter or features you'd like to see. Screenshots and screen recordings are extremely helpful when reporting issues.
Q: Are there plans to add more words beyond the 500 most frequent?
A: Yes! Our roadmap includes expanding the vocabulary database with additional word sets once you've mastered the core 500 words. Stay tuned for updates.